i-Gaming Industry: A Safe Bet

Join Malta's most exciting industry to date: Internet gaming operators are vying to take on go-getting individuals. The i-Gaming industry is dynamic, pays well and offers an ongoing challenge as well as an international dimension. Could this be the lucky break you've been waiting for?

It's not often that the working day can be as exciting as a night out. But being on the team behind an i-Gaming operation is just that. Whether you are offering technological support, dealing with customer relations, working out the betting odds or coming up with reward schemes, remote gaming operations present a changing work environment where one day is never like the next. If you love sport and understand the thrill of having a flutter, what could be a better way to earn a living?

Never a dull moment

i-Gaming is a challenging, quick-moving industry, one in which problems need to be dealt with there and then, but results can also be seen straight away.

Most of the top Internet gaming operators are already in Malta, which means that you can benefit from their international expertise, as well as possibly even transfer to their bases in other countries in the future. The international dimension also comes in through involvement in a multi-cultural team that deals with gaming customers the world over. And let's not forget participation in fairs abroad where you would be promoting Malta as the top destination for set-ups. Other advantages are that training is provided, opportunities for promotion are there, an above-average salary is guaranteed even for the lowest-level positions, and operators are renowned for taking good care of their staff.

Anyone willing to give their all, be ready to learn something new every day and be open to an ever-changing environment, would be suited to try their hand with a new career in internet gaming. In this the third and final article in our series on the i-Gaming industry, we highlight more of the 500 positions that have been created over the last year.

Practical design

As with any business that operates via the World Wide Web, a Web Designer is crucial to the site's success. The ideal candidate will be able to take creative direction well, but also make decisions and take initiative on his or her own. Creativity is required not for its own sake, but must be effective, helping to acquire customers and promoting the company in an innovative way.

This position calls for a self-motivated, detail-orientated and organised, professional. A Dependable individual who is experienced in developing banner ads, e-mail campaigns, websites and User Interface development.

The Web Designer would have a strong knowledge of both HTML coding and image optimization techniques and be proficient in Adobe Photoshop, Macromedia Dream Weaver, Macromedia Flash (advanced design and intermediate scripting) and Adobe Illustrator. Candidates who possess a valid degree in Graphic art will be at an advantage.

He/she must be able to work with HTML/DHTML. JavaScript, CSS and Server side scripting and should have at least 2 - 4 years experience in designing the websites and new media projects.

The administrative arm

An Administrative Project Assistant is required to handle projects from start to finish and manage budgets, delivering on time and on budget.

A flexible attitude with excellent interpersonal skills is essential and a definite passion for the web and understanding of e-commerce is a must. He/she would work under pressure whilst maintaining a good sense of humour. The Administrative Project Assistant must be outgoing, assertive and possess excellent IT skills; particularly in the use of Microsoft Office, namely Excel.

The APA assists the Gaming Manager and other executives. Responsibility entails arranging internal and supplier meetings, producing agendas and minutes where required, co-ordinating travel and handling expense claims, administration and reviews of magazine subscriptions for the team as well as drawing the product manager's attention to articles/ websites/news relevant to their product set.

The APA is responsible for providing a solid backup in the office, handling calls and issues professionally, assisting in the introduction of new helpdesk induction booklets, coordinating project works as directed by the Gaming Manager and providing routine as well as ad hoc administration for the wider team.

The IT team

The Senior Systems Administrator is responsible for project management, setting-up and managing networks and implementing new software.

The Senior Systems Administrator needs to be a good team leader, have excellent problem solving skills and be ready to work on call.

The position involves responsibility for the Linux and Windows Server administration and website maintenance, which includes online betting systems, casino servers, game servers, bank transfer systems and database management.

Anyone interested in applying for this position should have several years of experience in Linux administration and/or SQL database management (Oracle).

First and foremost: The Firstline team is the single point of contact for all IT related tasks. They relay concerns to the senior team and monitor outstanding issues from the initial request to the final solution.

The ideal candidate for the role of Firstline Systems Administrator need not be as experienced as Senior Systems Administrator, but would be responsible for giving direct IT support to the office. Exceptional analytical skills and a service minded attitude are pre-requisites. The Firstline Systems Administrator usually works on a shift basis and on a 24/7 schedule.

The actual running of the internal network and its users are the responsibility of the Network Administrator who must have a sound knowledge of Windows servers, mail servers (Mdaemon), Firewalls and TCP/IP. Knowledge of Linux is often considered an asset.

Information regarding these opportunities within the iGaming industry in Malta as well as others can be found at www.VacancyCentre.com/iGaming

Article prepared by Commercial Services Bureau (CSB) Ltd.

Since 1987, CSB Ltd. has been servicing the local and international business community with its range of employment/recruitment related services. It has helped thousands of employees improve their job conditions and careers, and employers obtain the ideal staff for their organisations.