Employer & Employee

To Employees

Globalisation and the ever increasing competitive market both nationally and internationally, is making business a matter of survival. Employers are aware of this situation and many have realised that unless their Employees maximise their efforts, work smarter and not necessarily harder, they will not be able to survive. So, if your working attitude does not adapt to today's work systems, your future does not augur well.

The following is a list of advice that can help you achieve a rewarding and satisfying position:

• Before engagement make sure you are given a contract of Service containing at least an outline of the duties, agreed salary, benefits and any other particular condition.
• Make sure you ask to sign ETC and TAX requirements on the first day of engagement. Do not allow indefinite postponement of signing of all formalities.
• If you are not introduced to other members of the staff, ask to be introduced.
• If you are assigned any work before being made aware of the basic operations of your new employer, ask for information.
• If you do not understand any work procedures, make an effort to ask again. Do not say you understand, when in fact you haven't.
• Show respect towards your superiors and colleagues at all times.
• Show interest and enthusiasm in your duties, as well as in the operations of the employer.
• During staff meetings make an effort to speak and give your opinion on certain issues. Make any realistic suggestions that could benefit your employer.
• If employment conditions deteriorate, make an effort to discuss all situations with your superiors. If they ignore you, try speaking to the proprietor or the Managing Director.
• If things do not improve and the need of a change arises, discuss your situation with our staff at CSB. We are here to guide you.
• If you decide to resign your position never leave your employer on a negative note.
• Ask for a letter of reference from you employer, on the day of resignation.

To Employers

We believe that it is easier to invest in your promising and existing staff, rather than, replacing and hiring new staff. We have also realised that remuneration is no longer the major issue and that lack of respect from an Employer and certain working environments, are also considered important reasons for making people want to change jobs.

In order to help you create and maintain a healthy relationship between Employers vis--vis the Employee, we are listing a set of obligations and hints that will help create this desired relationship:

• After establishing the need to hire someone to assist in your organisation, make sure to identify the duties that must be carried out. Give an actual Job Description to both CSB, as a Recruitment Agency and to prospective candidates on the second interview.
• It is recommended that wherever possible, short listed candidates who are granted a second interview should be interviewed by their would-be senior and by a second senior person. The short listed candidates are to be asked for references from previous employers and to verify any excuse for non-submission. A Police Conduct Certificate is also recommended.
• When a candidate is offered the job and accepts it and after all terms of employment are made clear, make sure to present candidate with a Contract of Service. This should include an outline of their duties, agreed salary, benefits and any other particular condition.
• Make sure that ETC and TAX requirements are completed on the first day of engagement.
• On the first day of engagement do your best to make the new employee feel comfortable at place of work. Introduce candidate to all members of the staff.
• Explain the operations and what goes on.
• Assign all work gradually, making sure to follow-up carefully, without any pressure. Allow mistakes, but not carelessness.
• Follow up the progress of the new recruit and hold regular staff meetings.
• Respect all members of your staff and show them that you care about them as individuals.
• Avoid using foul language, it gives better results.
• Motivate your staff using constructive criticism and by showing them your appreciation, as necessary.