German Speaking Customer Support Officer – Job. 4756

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Introduction

An excellent opportunity has arisen for a German Speaking Customer Support Officer.

Organization

A global financial institution that provides innovative payment solutions for clients world-wide.

Function

  • Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services
  • Ensure that company’s accounts are opened per the company’s product and service guidelines
  • Building a rapport with the customers whilst addressing any issues relating to any of the company’s products
  • Identify selling opportunities after analysing the customer’s needs
  • Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel)

Requirements

  • Fluent in both English and German oral and written. Additional languages will be a benefit
  • Previous working experience in a similar environment is a plus
  • Computer skills
  • Team player and customer oriented
  • Willingness to learn and expand horizons

Offer

An attractive salary package will be offered to the right candidate.

Your Consultant

Pierre Bigot
Recruitment Consultant

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