A great opportunity for a Japanese Speaking Travel Coordinator to form apart of a well established group of companies in Malta. The selected candidate must hold excellent English and past experience within administration.
This is a major group of companies, active in various areas.
Provide efficient customer service when answering phone calls and email requests in providing response to customer within 24 hour period. If proposal cannot be sent within this time then client should be advised as to when he/she can expect to receive proposal.
Contact hotels to secure best possible rates.
Calling all other suppliers necessary to facilitate proposal to obtain best possible rates and creative offers for excursions/events etc.
Report all details to General Manager and Accounts Department once business has been confirmed.
Develop effective trace system in order to follow up outstanding proposals with view to securing the business for Special Interest Travel Limited over other competitors.
To forward rates to new Operators and Travel Agents as necessary.
To process all bookings, once business has been secured i.e. booking for services, information run down for each booking and group to be developed and communicated to representative were necessary.
Follow up with representative and to ensure everything is going according to plan for the client.
Contact client’s and ensure that Special Interest Travel has given a good service throughout the groups stay, also to seek other opportunity for other bookings.
Check invoices received from suppliers and forward them to the Accountant/Data Processing Clerk.
Fluent in Japanese and English
Have sales acumen coupled with excellent communication and presentation skills;
Be well organized and have previous experience in coordinating Group
Hold efficient customer care skills and have an outgoing personality;
Be an energetic team player with a positive attitude and enjoys being with people;
An attractive salary of €16,000K Gross is being offered subject to experience.