The Reservations & Yield Manager will be the only person working within Reservations but will be working closely with the General Manager, Sales & Marketing Executive, Duty Managers and Front Office Manager. The right candidate must be good with numbers and be responsible for both strategic and tactical initiatives related to revenue maximization. This role is to ensure the smooth and efficient operations in the department through prompt, effective and proper reservations service also to actively participate in setting strategic direction, determining pricing, creating promotions, and exploring new distribution opportunities.
As a Front Office Manager, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to all guests. As the first face of a luxury hotel, you must be friendly, informative, and welcoming to visitors, and able to handle questions, complaints and bookkeeping.
The Housekeeping Executive will be responsible for managing the housekeeping functions and staff on a daily basis to ensure guest rooms, public space and employee areas are clean and well maintained. Directing and working with the team to successfully execute all housekeeping operations. Striving to continually improve guest and employee satisfaction and maximize the financial performance of the department.
The Housekeeping Supervisor is to assist in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. The position focuses on ensuring guest and employee satisfaction and achieving the operating budget, as well as directing and working with the team to successfully execute all housekeeping operations.
This role entails someone coming from an administrative background with knowledge in accounts clerical duties. The right candidate would require previous experience and knowledge of issuing of invoices and also how to work in a reception area in an office environment.
We are seeking a self-motivated, experienced night auditor to join a newly renovated hotel group in Malta who will keep financial records, prepare reports, update financial information, and assist with front desk duties. The Night Auditor should be familiar with accounting procedures and have experience with computerized property management systems or accounting software programs.
This role entails someone coming from a very strong back ground within hospitality and holds minimum 2 years experience in a upscale/luxury hotel . The successful candidate shall be responsible for reviewing all staffing levels to ensure all guest service, operations and financial objects are met, while maintaining a strong relationship with all employees and customers.