IT Support Officer – Job no. 5096



An opportunity for an IT Support Officer to form part of a small IT department that oversees the company’s IT network, servers and security systems whilst ensuring business continuity is maintained.


Our client is one of the leading law firms with a commitment to deliver an efficient service to clients by combining technical excellence with a solution driven approach to the practice of law on our island.


  • Providing first line support to internal users
  • Troubleshooting and resolving network, printers and general computer problems
  • Supporting users with internal applications, Microsoft Office queries, iOS/Android mobile devices, conferencing systems, wireless network, etc.
  • Installing and configuring desktops, laptops, mobiles and other peripherals
  • Setting up and maintaining users, server access permissions, security and distribution groups, mailboxes, etc.
  • Server / Desktop hardware and software upgrading and patching
  • Maintenance and monitoring of server logs, antivirus reports, backups, etc.
  • Keeping IT inventory and documentation up to date.


  • A minimum of MQF Level 4 diploma in IT and/or industry certifications by Microsoft, Cisco and/or other vendors with a minimum of two years’ experience in a similar role are essential.
  • Ability to work as part of a team as well as individually
  • Possess a positive attitude and strong interpersonal skills, be eager to learn and keep up with ICT technologies
  • Possess a working knowledge of virtualised environments (VMware, Hyper-V), LAN/WAN technologies including TCP/IP networking and VPN, DNS, Active Directory, Microsoft Exchange, MS SQL and Office 365.


Working in a very pleasant environment and an attractive salary.

Your Consultant

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