Pre-Sales Engineer Lead – Job no. 4950

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Introduction

The Pre-Sales Engineer Lead will lead a team of pre-sales engineers in EMEA, working closely to provide senior-level technical and commercial expertise on the Company’s products with a focus on Company’s Remote Application Server (RAS). The Pre-sales Engineers lead the customer through the process of integrating the Company’s solutions in their environment and ensures technical success from the first technical review into the Proof of Concept, pilot and through the full implementation. The Pre-Sales Engineers utilize their Application and Desktop virtualization expertise, System and Infrastructure Design and Administration knowledge and other technical skills relating to virtualization and cloud computing platforms, application delivery, software integration, mobile solutions, testing and troubleshooting skills to provide best in class solutions to our clients.

The selected candidate will work closely with Product teams to propose solutions and provide direct feedback on product direction for emerging customer needs.

Organization

A global leader in cross-platform solutions, making it simple for customers to use and access the applications and files they need on any device or operating system.

Function

  • Perform detailed demonstrations of Company’s Remote Application Server
  • Lead a team of Sales Engineers working remotely across Europe
  • Conduct weekly pipeline reviews with Sales Management and Sales Engineering team
  • Work closely with senior management ensuring presales and business continuity
  • Provide in depth technical assistance to potential customers
  • Provide guidance, recommendations and expert advice on technical issues
  • Work cross-functionally with Support, Engineering, Product and Sales teams
  • Ensure Sales Engineering team’s sales and technical knowledge levels to support sales goals by conducting and/or planning training
  • Used as escalation for EMEA pre-sales challenges while liaising with the extended SE team
  • Help identify and resolve product challenges effecting pre and post sales customer satisfactions
  • Introduce and guide team members through technical challenges and provide solutions
  • Maintain an advanced understanding of all Company’s and related competitors’ products
  • Develop project concepts and project proposals to solve customer needs and requests
  • Actively participate in Proof of Concepts, design, implementation and support of Company’s Remote Application Server
  • Work with Account Managers, Sales Management and Channel Partners to effectively schedule the use of technical resources to support selling efforts
  • Coordinate all activities related to technical sales support for potential customers and existing accounts.
  • Plan and Conduct a series of Technical Training sessions and Webinars, both online and at Channel Partners and Customers
  • Travel up to 50% of the time to visit partners/prospects/customers across different geographic territories, mainly in EMEA
  • Assist in assembling Sales and Sales Engineering candidate pool and help in the interview process to fill open positions

Requirements

  • Bachelor’s degree in Computer Science, Engineering or a related subject
  • Background in successful technology startup (preferred)
  • Deep understanding of Remote Display Protocols (RDP/ RemoteFX, ICA/ HDX, PCoIP)
  • Deep knowledge and experience with Microsoft Remote Desktop Services – TS/ RDSH/ Application/Desktop and VDI Publishing
  • Technical understanding of Citrix XenApp 5.x/6.x/7.x and/or VMware View/ Horizon 5.x/6.x/7.x solutions
  • Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security
  • Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS
  • Working knowledge of mobile applications
  • Active user skills with Salesforce.com
  • Ability to perform product demonstrations and presentations to technical and executive audiences
  • Strong writing skills with ability to create technical documentation, strong presentation, communication and training skills
  • Vendors’ certificates such as MCSE (Desktop Infrastructure or Enterprise Devices and Apps), Citrix CCEE or CCA-V or CCP-V (preferred), and VMware VCDX-DT or VCP6-DTM or VCIX6-DTM (preferred)
  • Experience with Mac OS X and iOS and mobile device management
  • Experience with Microsoft System Center Configuration Manager/ active directory
  • System Administration skills in enterprise organization
  • Working knowledge of IT Operations and Infrastructure, issues and concerns
  • Experience in publishing VDI/Desktop/Applications to multiple mobile device platforms
  • Working knowledge of virtualisation requirements

Offer

Attractive remuneration package including, medical health insurance, dental plan, sport activities benefits, flexible work schedule, free parking, interesting challenges and opportunities and pleasant work environment with a dynamic team

Your Consultant

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