Acquisition Support Specialist

Location Malta
Discipline: Technology, IT Infrastructure
Contact name: Robert Sultana

Contact email: [email protected]
Job ref: 15235
Published: 18 days ago

Duties:

  • management of the affiliate software programme management (e.g. adding/changing banners, landing pages, reward plans, affiliate registration, creation/sending all platform communications such as news & mails)
  • creating templates for affiliate communications
  • affiliate programme site management (e.g. banner management, adding new articles, creating/updating campaign calendar)
  • maintaining market research reports that are in place
  • project managing technical integrations
  • monitoring and reporting phishing and infringement activities
  • technical support to acquisition team members on tools and reporting
  • providing XML feed setup and orientation support to partners
  • communication with platform support teams and following tickets to be solved
  • develop standardised processes to simplify the work of the team, whilst ensuring accountability and collaboration with other team members as necessary
Skills & Experience:
  • minimum of 2 years experience in web applications support and implementation
  • iGaming industry experience is considered an asset
  • great communicator with strong analytical and problem-solving skills
  • data analysis and identification of trends/patterns
  • ability to quickly learn new technologies and transfer knowledge to others in formal and informal contexts
  • self-motivated and able to work independently
  • able to work as part of a team and on own initiative
  • proactive and able to motivate others
  • fluent in English
  • positive and enthusiastic 'can do-attitude'
  • able to work independently but also as a team player