Client Implementation Specialist

Location United Kingdom
Discipline: Technology, Project Management & Business Analysis
Contact name: Daniel Genuis

Contact email: [email protected]
Job ref: 15240
Published: 16 days ago
Our client is looking for a Client Implementation Specialist to be based in London and join the Risk team . The selected candidate will trade surveillance and market abuse detection solution to help manage the insider trading risk of some of the best Hedge Funds trading on the company's platform.

  • Identify and analyse business issues and propose solutions
  • Develop processes for data extraction, cleansing, manipulation, and analysis
  • Work directly with the company's clients to onboard them onto the in-house software products, conducting training sessions and managing/responding to client feedback
  • Communicate and effectively manage implementation requirements and expectations
  • Provide diagnostic support and issue resolution for the company's software products and solutions
  • Provide support for continuous integration, test automation and source code control and review processes for the company's software products and solutions
  • Manage the software product and solution releases and upgrades
  • Maintain procedural documentation and update as necessary
  • Constantly evaluate processes and procedures to identify inefficiencies, make recommendations for improvements, and run these through with stakeholders
  • Perform other ad-hoc work/special projects as necessary
  • A preference to candidates with a Degree in either computer science, information technology, maths, or similar
  • Two years’ experience in FinTech, preferably in financial services or an investment technology company
  • Good working knowledge of database concepts and SQL required
  • A solid understanding of financial instruments and hedge fund operations preferred
  • Experience with Git, TeamCity, and best practices preferred
  • Experience with debugging C# code, Python and familiarity with unit testing frameworks a distinct advantage
  • Experience with Tableau, and/or SQL Server Reporting Services a distinct advantage
  • Demonstrated professional integrity, dependable, flexible, and adaptable to new company initiatives and changing client needs
  • Ability to work well in a fast-paced, small-team environment, establishing and maintaining effective working relationships with colleagues and clients
  • Ability to work independently, multi-task and prioritize effectively
  • Highly motivated and goal oriented; proactive in one’s own education and career, volunteering and showing initiative on both internal and external projects and tasks
  • Dedicated to upholding the company's high-quality standards and customer service focus
  • Strong organisational and problem-solving skills with good attention to detail
  • Strong oral and written communication skills
  • Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
  • Willing to undertake minimal travel to New York
  • Reasonably available for client work outside of normal business hours and weekends