Description:
- Identify and analyse business issues and propose solutions
- Develop processes for data extraction, cleansing, manipulation, and analysis
- Work directly with the company's clients to onboard them onto the in-house software products, conducting training sessions and managing/responding to client feedback
- Communicate and effectively manage implementation requirements and expectations
- Provide diagnostic support and issue resolution for the company's software products and solutions
- Provide support for continuous integration, test automation and source code control and review processes for the company's software products and solutions
- Manage the software product and solution releases and upgrades
- Maintain procedural documentation and update as necessary
- Constantly evaluate processes and procedures to identify inefficiencies, make recommendations for improvements, and run these through with stakeholders
- Perform other ad-hoc work/special projects as necessary
- A preference to candidates with a Degree in either computer science, information technology, maths, or similar
- Two years’ experience in FinTech, preferably in financial services or an investment technology company
- Good working knowledge of database concepts and SQL required
- A solid understanding of financial instruments and hedge fund operations preferred
- Experience with Git, TeamCity, and best practices preferred
- Experience with debugging C# code, Python and familiarity with unit testing frameworks a distinct advantage
- Experience with Tableau, and/or SQL Server Reporting Services a distinct advantage
- Demonstrated professional integrity, dependable, flexible, and adaptable to new company initiatives and changing client needs
- Ability to work well in a fast-paced, small-team environment, establishing and maintaining effective working relationships with colleagues and clients
- Ability to work independently, multi-task and prioritize effectively
- Highly motivated and goal oriented; proactive in one’s own education and career, volunteering and showing initiative on both internal and external projects and tasks
- Dedicated to upholding the company's high-quality standards and customer service focus
- Strong organisational and problem-solving skills with good attention to detail
- Strong oral and written communication skills
- Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
- Willing to undertake minimal travel to New York
- Reasonably available for client work outside of normal business hours and weekends