Digital Performance Manager

Location Malta
Discipline: Technology
Job type: Full-time
Contact name: Daniel Genuis

Contact email: [email protected]
Job ref: 16237
Published: 5 days ago
Our client is on the lookout for a Digital Performance Manager who will be responsible for analysing data (web and transactional data) to understand and drive the business. The Digital Performance Manager will be actively involved in reviewing historical performance and updating future plans to ensure trading priorities are exceeded.  The chosen candidate will have regular exposure to senior leaders in the organisation and you will have a significant impact on the business. Qualitative and quantitative data are to be used to drive business performance through the Digital Optimisation and Digital Operations teams. Reporting directly to the Head of Digital Operations. As a Digital Performance Manager, you will need to be the authority on everything performance related, what are the business drivers and how do we use this knowledge to exceed our trading targets.

  • Develop effective business KPIs which measure the drivers of business; adapt and tailor communication style and depth to ensure stakeholders can interpret and act on key messages. Develop scalable and automated reporting frameworks to enable digital managers and business owners to analyse trading performance and identify trends.
  • Own the monthly digital performance process including the ideation and creation of a new monthly performance pack providing an overview of business performance, highlighting any opportunities for growth.
  • Support business leaders on P&L performance “deep dives”, delivering actionable insights for performance improvement.
  •  Provide high quality analysis to support the digital optimisation testing program.
  •  Prioritise the Digital BI roadmap to gain greater understanding of business opportunities.
  • 5+ years' business performance, operations, trading or analytics experience
  • SQL and understanding of data structures and database understanding.
  • In-depth knowledge and understanding of the core business metrics and KPIs
  • Experience of manipulating, analysing and synthesising data from different sources.
  • Experience of using Analytics UI e.g. Tableau.
  • Outstanding communication, leadership and analytical skills
  • Ability to explain complex pieces of analysis in simple business relatable terms.
  • Ability to organise, track and prioritise multiple projects
  • Ability to organise, prioritise and manage multiple projects simultaneously