Infrastructure Specialist

Discipline: Technology, IT Infrastructure
Contact name: Daniel Genuis

Contact email: [email protected]
Job ref: 15342
Published: about 2 months ago
Our client, a leading financial institution, is looking for an Infrastructure Specialist who is reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. 

Description:
  • Manage the client's IT infrastructure, including hardware, software systems, virtualised environments, back-up solutions, end-user devices and cloud solutions
  • Ensure the highest level of systems and infrastructure availability by maintaining monitoring systems
  • Perform installations, upgrades, configuration, maintenance, troubleshooting and resource optimization of the client's IT infrastructure
  • Recognize and resolve issues impacting the client's IT operation, providing 2nd level support, whilst assisting with 1st-level incidents
  • Liaise and escalate issues with third-party service providers
  • Maintain the Business Continuity and Disaster Recovery plans for the client's infrastructure
  • Actively participate in the decision process, for the introduction of new IT systems and other infrastructure related projects
  • Drive IT operations best practices and maintain updated documentation related to the client's infrastructure;
Requirements:
  • Hard working, responsible, organised and an autonomous IT infrastructure specialist
  • Minimum of 3 to 5 years' experience in supporting and maintaining an IT infrastructure
  • Bachelor's degree in IT or equivalent and be Microsoft Azure certified
  • Have knowledge and experience of Cloud platforms and Cloud architectures, Identity management AD and Azure AD
  • Possess excellent knowledge of Microsoft operating systems, services and products including SCCM, Active Directory, Domain controllers etc.
  • Experience with MS 365 platform
  • Strong knowledge of VMware virtualization
  • Strong customer focus and knowledge of IT Service Management standards and procedures
  • Excellent communicator, analytical and organised