Non-Motor Claims Handler

Location Malta
Discipline: Finance, Insurance
Contact name: Aleksandra Lenkiewicz

Contact email: [email protected]
Job ref: 15629
Published: 5 months ago
Work with the Manager to ensure that claims made on insurance policies are dealt with efficiently and payment for valid claims are made to policyholders.

•    Provide advice on making a claim and the processes involved;
•    Collect accurate information and documents to proceed with the claim;
•    Analyse the claim to ensure that it satisfies the policy conditions;
•    Guide policyholders on how to proceed with the claim;
•    Identify reasons why a full payment may not be made;
•    Explain to policyholders when their claim is not covered;
•    Monitor progress of claim;
•    Manage all administration aspects of the claim;
•    Adhere to legal requirements, industry regulations and customer quality standards set by the Company.

Skills and Experience:
•    have in Non-Motor claims, ideally not less than a minimum of 2 years’ experience.