Operations Manager

Location Malta
Discipline: Operations, Project Management & Business Analysis
Job type: Full-time
Contact name: Simon Pace

Contact email: [email protected]
Job ref: 15975
Published: 3 months ago
One of our local clients based in Malta is seeking to recruit an Operations Manager who will be responsible for managing and ensuring the smooth and effective operation of the Company’s operations.

  • Manage the day to day operations of the Company’s operations aligning tasks to the current and future priorities as required
  • Analyse data to identify opportunities for improvement and tackle inefficiencies
  • Lead and productively motivate the subordinates to ensure all departmental service levels and objectives are achieved
  • Make short and medium term plans for the company’s operations
  • Ensure all work is distributed through the correct channels on a daily basis
  • Maintain an open communication channel and an optimal working relationship with all stakeholders
  • Liaise with HR on the recruitment requirements, conducting interviews and informal discussion where appropriate.
  • Report any issues and updates to the General Manager
  • To undertake any other duty or responsibility that may be allocated by the General Manager.
  • Proven management experience within a fast-paced service environment.
  • Working knowledge of Contact Centre procedures would be an advantage.
  • Good numerical skills and computer literate.
  • Excellent written and verbal communication skills
  • Ability to interact with all levels of seniority, both internal & external.
For more information email [email protected] or WhatsApp 9905 8967