Description
- Contribute to the overall product and process improvement
- To assist the product management process together with the senior product lead
- Define and capture workflows and product requirements
- To facilitate/maintain product versioning and streamline release management processes with the senior product lead
- Work to map overall design to client requirements and systems, ensuring solutions align with business goals and processes
- Contribute towards assisting the company in achieving short and long-term goals relating to product growth by collaborating with other teams to maintain plan integration and ensuring overall achievement of product objectives.
- Identify existing gaps, optimizations, and future opportunities for the product by collaborating with our support team to have a deep understanding of current user issues and user desires
- Plan, organize, and manage work to continuously improve the benefit design and filing/product detail processes
- Carry out testing of products and have a good understanding of scripts, reports, SQL scripts
- Execute, Transform and Load Autoline data for BI reporting
- Communicating findings and recommendations to affected parties and collaboratively resolving any issues
- Communicate to customers proactively and with urgency to provide product issues statuses when needed.
- Assists in developing products presentations.
- To create specifications and implement requirements in partnership with the software and UX teams.
- Assist with assessments to solution design and implementation of DMS systems.
- Degree in Business, Computing, I.T., or any related field
- 3+ years ERP experience or similar
- Possess good Structured Query Language (SQL) skills.
- Some knowledge of Business Analysis and Process Design
- Strong data analytical skills, presentation and communication skills.
- The ability to write documents in commercial English essential, work under pressure and adapt to change.
- Ability to think creatively to find innovative solutions to complex analytical problems/questions.
- Good prioritisation and time management skills.
- Demonstrated ability to work in a team environment, strong project management skills, proficient computer and writing skills
- Exhibit organizational skills to effectively manage competing priorities.
- Detail orientated, articulate and good communication skills.
- Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization required.