Duties include:
- overseeing the reception team
- Welcoming guests and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
- Meeting with clients to understand their business needs
- You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
- Promoting to new customers an
- Generate leads by delivering engaging networking events within your community
- Handling monthly operations meeting
- Lead a team
- A multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence.
- Able to speak fluent English
- A good communicator, used to dealing with customers – ideally in the hospitality or events industry
- Confident, approachable and able to build strong relationships with customers
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages