Compliance Support Officer – Job No. 5114

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Introduction

We are looking for a Compliance Support Officer to join a financial services company and assist with the Compliance Function within their organisation.This role is ideal for a Customer Support orientated individual that wishes to expand into the field of Compliance. Your goal will be to assist in ensuring that the company operate in a legal and ethical manner while meeting their business objectives.

Organization

Our client is a financial services institution.

Function

Duties include but are not limited to:

  • Taking ownership and initiative to complete necessary investigation and customer follow up
  • Handling of Formal Complaints
  • Actively communicating with relevant departments to provide a timely escalation process and follow up with pending issues to resolve appropriately.
  • Assisting with Client onboarding
  • Reporting suspicious activity to the MLRO complaints

Requirements

  • Candidates must be concise and clear in written and spoken communication.
  • Apply basic and numerical reasoning when handling internal and external customer enquiries.
  • Flexibility to work on shift duties (including weekends and public holidays).
  • Excellent customer-serving manner, communication and problem-solving skills.
  • Experience in Payments will be considered an asset
  • Good command of English & German, both written and spoken will be considered an asset

Offer

An attractive salary will be offered to the right candidate.

Application

Francesca Buhagiar +356 2123 2224/5, 2557 2225 (direct)

Your Consultant

Francesca Buhagiar
Recruitment Consultant

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