IT Support Executive

Location Malta
Discipline: Technology
Contact name: Daniel Genuis

Contact email: [email protected]
Job ref: 15887
Published: about 1 year ago
Our client is currently looking for an IT Support Executive to provide hardware and software end user support to their clients. The ideal candidate will be an avid team player who is ambitious and motivated with excellent interpersonal skills and patience working with others.

  • Assisting users with hardware and software issues
  • Implementing, maintaining & managing desktop computers, laptops, printers and other hardware
  • Manage and escalate user queries
  • Installation and maintenance of servers
  • At least one year of experience in a similar role
  • A multitasker and accustomed to work in a fast-paced environment
  • Excellent communication skills with a good grasp of the English language. Communicating in Maltese would be an added bonus
  • Ability to lift and move equipment as required
  • A valid driving license and a clean police conduct
  • Experience in setting up & maintenance of Microsoft 365 products
  • Administrative knowledge & experience of Microsoft back-office products including (but not limited to) Windows Server 2012/2016/2019/2022, Windows 10 / 11, Active Directory,
    Exchange Servers, understanding of Networking Directory Services, Microsoft ADS, LDAP, TCP/IP DHCP, DNS, WINS.
  • Knowledge on MAC OS would be an asset
  • Hands on experience in desk side troubleshooting (PCs, Printers, Mobiles and Tablets), Cat5e/Cat6 cable termination & testing
  • Application support experience of MS Office / MS Office 365, Sage, Corporate Anti-Virus, Remote Desktop Support, setup of VPNs, Corporate Backup Software
  • Knowledge of Virtual environments (mainly Hyper-V)
  • Knowledge of Mikrotiks and VoIP systems would be an asset