Description:
- Contribute to the overall product and process improvement.
- To assist the product management process together with the senior product lead.
- Define and capture workflows and product requirements.
- To facilitate/maintain product versioning and streamline release management processes with the senior product lead.
- Work to map overall design to client requirements and systems, ensuring solutions align with business goals and processes.
- Contribute towards assisting the company in achieving short and long-term goals relating to product growth by collaborating with other teams to maintain plan integration and ensuring overall achievement of product objectives.
- Identify existing gaps, optimizations, and future opportunities for the product by collaborating with our support team to have a deep understanding of current user issues and user desires.
- Plan, organize, and manage work to continuously improve the benefit design and filing/product detail processes.
- Carry out testing of products and have a good understanding of scripts, reports, SQL scripts.
- Execute, Transform and Load Auto-line data for BI reporting.
- Communicating findings and recommendations to affected parties and collaboratively resolving any issues.
- Communicate to customers proactively and with urgency to provide product issues statuses when needed.
- Assists in developing products presentations.
- To create specifications and implement requirements in partnership with the software and UX teams.
- Assist with assessments to solution design and implementation of DMS systems.
- Good communication skills and creating a bridge in-between engineers and business stakeholders is a must.
Requirements:
- Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization required.
- Good prioritisation and time management skills.
- Demonstrated ability to work in a team environment, strong project management skills, proficient computer and writing skills.
- Exhibit organizational skills to effectively manage competing priorities.
- Detail orientated, articulate and good communication skills.