Our client, a substantial player within the iGaming industry on the island, wants to add an RFP Advisor to their fast growing team.
Note: This role is in RFP within the iGaming Industry, you will be expected to work on a shift basis, including weekends and public holidays, depending on the schedule rotation.
Responsibilities:
Note: This role is in RFP within the iGaming Industry, you will be expected to work on a shift basis, including weekends and public holidays, depending on the schedule rotation.
Responsibilities:
- Perform KYC, perform EDD where appropriate;
- Complete affordability checks when handling the source of funds or source of wealth;
- Ensure that all tasks and required reports are completed;
- Liaise with 3rd party providers when investigations needed;
- Identify suspicious behaviour and report this activity;
- Handle internal and external escalations;
- Provide support to the Customer Support team;
- Process withdrawals;
- Resolve issues related to money transfers – monitor transactions;
- Contributing to reach team efforts by meeting KPIs and SLA’s;
- Participate in duties and ad hoc requests as required by the business.
Requirements:
- Fluent English skills in verbal and written;
- 2 years experience within Risk, Fraud and Payments in iGaming;
- Proven experience in document verification, including SOF, SOW;
- Being able to speak Tagalog or any commonly spoken languages in the Philippines will be considered an asset;
- Can-do attitude, willingness to learn