RFP Advisor (iGaming)

Location Malta
Discipline: Compliance, Regulatory
Contact name: Ricoh Davids

Contact email: [email protected]
Job ref: 15601
Published: 16 days ago
Our client, a substantial player within the iGaming industry on the island, wants to add an RFP Advisor to their fast growing team. 

Note:  This role is in RFP within the iGaming Industry, you will be expected to work on a shift basis, including weekends and public holidays, depending on the schedule rotation.

Responsibilities:
  • Perform KYC, perform EDD where appropriate;
  • Complete affordability checks when handling the source of funds or source of wealth;
  • Ensure that all tasks and required reports are completed;
  • Liaise with 3rd party providers when investigations needed;
  • Identify suspicious behaviour and report this activity;
  • Handle internal and external escalations;
  • Provide support to the Customer Support team;
  • Process withdrawals;
  • Resolve issues related to money transfers – monitor transactions;
  • Contributing to reach team efforts by meeting KPIs and SLA’s;
  • Participate in duties and ad hoc requests as required by the business.
Requirements:
  • Fluent English skills in verbal and written;
  • 2 years experience within Risk, Fraud and Payments in iGaming;
  • Proven experience in document verification, including SOF, SOW;
  • Being able to speak Tagalog or any commonly spoken languages in the Philippines will be considered an asset;
  • Can-do attitude, willingness to learn